Changelog

Added: Next Scheduled Step Indicator in Message Editor

A clearer view of what’s happening next in your sequences.

We added a new display inside the Message Editor that shows the exact next scheduled step for any contact currently active in a sequence. This update gives users immediate insight into what action is coming next, whether it’s an SMS, an email, or a Voice AI call.

How It Works

The “Contact is active in Sequence” indicator now displays the correct upcoming step based on the sequence’s channel type. Instead of only showing that a contact is in a sequence, it now shows the next scheduled action and its time.

Examples include:

• “Next call scheduled for {time}” when the next step is an outbound call from a Voice AI agent
• “Next email scheduled for {time}” when the next step is an email
• “Next message scheduled for {time}” when the next step is an SMS or other supported messaging channel

This information appears directly inside the Message Editor, helping you understand sequence timing without switching screens.

Why It Matters

Previously, users had no visibility into what the system would do next for a contact active in a sequence. This made it difficult to anticipate upcoming communication or gauge where a contact was in the automation flow.

By displaying the next scheduled step:

• Users gain immediate clarity into the contact's progress
• Workflows become easier to manage and predict
• Teams reduce accidental overlaps or unnecessary follow-ups
• Planning and timing across SMS, email, and Voice AI channels improve

This update supports smoother automation and more confident communication, especially for teams using advanced sequences across multiple channels.

Multiple Actions per Job Board Configuration

Job Board configurations now support more than one automated action. This update gives you greater control over how new applicants are processed in Whippy.

How It Works

You can now stack several actions within a single Job Board configuration. Each action runs in sequence and can be added, removed, or reordered directly in the updated interface. Supported actions include:

• Add the applicant to a Sequence
• Send a one-off message
• Trigger a webhook
• Combine Whippy and external actions in the same workflow

The new layout displays all actions clearly, making it easier to understand and adjust your automation. Existing configurations continued working without any changes, and you can update them at any time. Each configuration must include at least one action; deleting the configuration removes all actions.

Why It Matters

Multi-action support removes the previous one-action limit and lets you build more complete, automated applicant workflows. This makes it easier to:

• Route applicants consistently
• Trigger follow-ups without manual steps
• Connect Whippy to external systems
• Maintain cleaner, more efficient automation logic

This change gives you more flexibility when creating applicant journeys and simplifies automation across multiple job boards.

Job Board Applications Dashboard with Resume Access

A centralized view of all job board applicants, resumes, and processing status.

How It Works

We added a new Applications Dashboard inside each job board integration. It displays every application received through your configurations, including:

• Applicant names and contact details
• Job titles applied for
• Resume URLs (view or download)
• Processing status with success/failure indicators

You can use advanced filtering to search by applicant name, email, phone, job board source, date range, or status.

The dashboard also includes historical data. Some older entries may show “null” for job board source due to legacy formatting.

Why It Matters

This update provides clear visibility into how job board applications are received and processed. You can confirm what data arrived, identify failures, and troubleshoot issues faster. The dashboard replaces guesswork with a transparent, reliable workflow for reviewing inbound applicants.

Find it in: Integrations → Your Job Board → Edit → Applications.

Contact Merge Feature

You can now merge duplicate contacts in Whippy

We added a new feature that lets you merge duplicate contact records directly inside Whippy. This update helps teams maintain clean data, reduce conflicts between connected systems, and keep messages syncing correctly.

How It Works

You can merge any two contacts that represent the same person. Whippy identifies the selected records and combines their details into a single, accurate profile.

To merge contacts:

1. Open a contact in Whippy.

2. Click the “Dots” menu.

3. Select “Merge Contact.”

4. Search for the duplicate by name, phone number, email, or external ID.

5. Choose the contact to merge.

6. Confirm the merge.

Whippy then merges the records into one clean entry.

Why It Matters

Duplicate contacts can cause issues across messaging, syncing, and integrations. By allowing users to merge duplicates:

• Contact lists stay clean and consistent.
• Syncing with connected systems works as expected.
• Message histories remain accurate.
• Teams avoid errors created by mismatched or outdated information.

This update improves overall data quality and ensures smoother communication across your workspace.