Improved: Faster Long-Timeframe Agents Reports

Agents reports over extended date ranges now load significantly faster, eliminating slow load times for ranges longer than 3 months.

What's Included

• Reduced load times for standard Agents reports under Reports > Agents
• Improved performance across any date range longer than 3 months, including custom ranges selected via the date picker
• No changes to report structure, data, or navigation. Same workflow, faster results
• Full backward compatibility: shorter timeframes are unaffected

How It Works

Open Reports > Agents and select any date range of 3 months or longer, including custom ranges up to a full year. The report loads promptly without stalling or timing out, regardless of how much AI call data your account has accumulated.

This applies to the built-in Agents reports only.

Why It Matters

Long-timeframe reporting on AI agent performance was previously unreliable for analysis workflows on large datasets. That made it impractical to track trends across quarters or identify seasonality patterns without significant waiting.

This update makes extended-range reporting reliable and on-demand. Teams can now pull a full year of agent performance data in the same time it previously took to load a single month, supporting faster decisions without workarounds.

As call history grows over time, report performance stays consistent rather than degrading.

Setup

No setup required. The improvement is applied automatically. There is nothing to configure or enable.

Notes

• Applies to standard Agents reports under Reports > Agents only
• Existing report filters, date pickers, and data remain unchanged