Track Contact Removals

08 Jul 2025
Elizabeth Long
Track Contact Removals

We’ve added more transparency to your Sequences and Campaigns by making contact removal events visible directly in the inbox. Now, whenever a contact is removed from a sequence, the action is logged in the related conversation thread and clearly shows who—or what—triggered the removal:

  • API removal
    API removed contact from sequence Application Sequence at 1:51 pm
  • Manual removal by a user
    John Snow removed contact from sequence Application Sequence at 1:51 pm
  • Automated removal (via trigger, completion, etc.)
    Whippy removed contact from sequence Application Sequence at 1:51 pm

This enhancement gives your team full visibility into sequence activity—no more guessing about why a contact dropped out.