You can now start a chat agent using our Public API. This makes it possible to trigger agents directly from your own systems.

We added a new Public API endpoint that starts a chat agent.

Previously, agents could only be initiated through triggers and actions in sequences, campaigns, or keywords. With this update, you can now call the endpoint directly.

This change gives you more control over automation. You can trigger a chat agent based on events in your own system, not just within our platform’s workflows.

Start a Chat Agent via Public API

How It Works

Why It Matters