Added: Picture-in-Picture Call Controller (Desktop)

24 Apr 2026
Elizabeth Long
Whippy desktop VoIP call window showing the Open in Picture-in-Picture button, with active call controls including mute, record, hold, and hang up.

Whippy added a Picture-in-Picture (PiP) floating call controller for desktop, so you can manage active VoIP calls from a compact, always-on-top window without keeping the Whippy tab in focus.

What's New

The floating PiP call controller gives you persistent access to core call controls while you work anywhere on your desktop.

Always-visible call controls:

  • Mute / Unmute
  • Record
  • Keypad
  • Hold
  • Hang up
  • Live call timer

Context-switching controls, these actions return you to the Whippy tab and open the relevant panel directly:

  • Call Quality
  • Add People
  • Park Call
  • Transfer Call

The window stays on top of all other tabs and applications for the full duration of the call.

How It Works

  1. Start or join a VoIP call inside Whippy's Inbox.
  2. Click "Open in Picture-in-Picture" in the call window, or switch to another tab and the PiP prompt appears automatically.
  3. The call controller pops out into a small floating window.
  4. Work in any tab or application while the window stays visible and fully interactive.
  5. Close the PiP window or return to Whippy at any time to go back to the full call view.

No reconnection required. The call runs in the same session throughout.

Why It Matters

Fast-moving sales, customer support, and recruiting teams can't afford to lose visibility on an active call while multitasking. The PiP controller keeps call status, duration, and key controls always accessible, no tab switching needed to mute, hold, or end a call.

It's particularly useful for teams running multi-channel outreach who manage voice, SMS, and other conversations simultaneously inside Whippy.

Setup

No configuration required. The "Open in Picture-in-Picture" button appears automatically in the call window during any active VoIP call on a supported browser.

Notes

  • Supported browsers: Google Chrome and Microsoft Edge
  • Unsupported browsers fall back to the standard in-tab call window, no call disruption
  • Desktop only; mobile is not supported for this feature
  • Runs within the same browser session, no re-authentication or call interruption